This two-part series features 2 one-hour classes. The program was taped on November 6th and 13th 2008. Customized presentations are available for companies interested in sharing this program with family caregivers in their workplace. For more information write to teleclass@thefamilycaregiver.org.
Watch Part 1 : (Windows Media Player)
- Develop a basic understanding of how the U.S. healthcare system operates
- Understand your role on your loved one’s healthcare team
- Describe how good communication can facilitate optimum health care
- Know how to prepare for doctor office visits
Watch Part 2 : (Windows Media Player)
- Develop strategies to establish rapport/collaborate with your loved one’s healthcare providers
- Distinguish between different styles of communicating with healthcare professionals
- Compose assertive messages for communicating in healthcare situations
- Be prepared for and cope with an emergency room visit
Communicating Effectively Curriculum:
Checklists to Make the Most of Health Care Encounters
Members of the Health Care Team
Safe and Sound: Preventing Medical Mishaps
How to Communicate Your Loved Ones Symptoms
How to Communicate with Insurance Companies
Good Communication Practices
Improving Doctor/Caregiver Communications
Choosing a Nursing Home: A Caregiver’s Guide
Crisis Symptom Reporting Guide
Patient File Checklist
Key Principles of Effective Communication
A Home Healthcare Primer
When Your Loved One is Hospitalized
Questions to Ask Your Healthcare Providers
Medical Record Form - NFCA also
recommends family caregivers keep track of all the medications, including over-the-counter, vitamins and
supplements. Developed by medical experts in collaboration with the SOS Rx coalition, it is an important
tool for family caregivers to use in order to communicate effectively with health care professionals.
If you would like more information please contact:
Christal Willingham, Project Coordinator, at (301-942-6430) or
Christal.Willingham@thefamilycaregiver.org.
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